The Complete Idiots Guide To Coping With Difficult People
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The Complete Idiot's Guide to Coping With Difficult People
Author | : Arlene Uhl |
Publisher | : Penguin |
Total Pages | : 340 |
Release | : 2007-05-01 |
Genre | : Business & Economics |
ISBN | : 1440696942 |
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Easy ways of dealing with difficult people. Psychotherapist Arlene Matthews Uhl offers the most effective strategies for dealing with difficult people—from strangers and co-workers to friends and family—by characterizing the four major types and revealing specific methods to cope with them in every aspect of life. - Jargon-free, practical advice and strategies—for home and at work. - Unique approach based on behavioral patterns, not simply personality types. - Includes tactics on diffusing tense encounters in any situation. - Features tips for “cutting the cord” when personal relationships become too difficult.