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This publication sets out a framework for analysing the performance of governments in developing countries, looking at the government as a whole and at local and municipal levels, and focusing on individual sectors that form the core of essential government services, such as health, education, welfare, waste disposal, and infrastructure. It draws lessons from performance measurement systems in a range of industrial countries to identify good practice around the world in improving public sector governance, combating corruption and making services work for poor people.
This publication sets out a framework for analysing the performance of governments in developing countries, looking at the government as a whole and at local an
The report reviews how citizens can influence education, health and social protection services through access to information and opportunities to hold providers
This book is based upon and extends the theoretical and empirical work of the author over the last decade. It integrates material deriving from his previous con
Exploring three rich cases across three countries, this book shows how government organizations need their clients to contribute time and effort to co-producing