Perceptions Of Conflict Resolution
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The Dynamics of Conflict Resolution
Author | : Bernard Mayer |
Publisher | : John Wiley & Sons |
Total Pages | : 288 |
Release | : 2010-09-23 |
Genre | : Business & Economics |
ISBN | : 0470932465 |
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This empowering guide goes beyond observable techniques to offer a close look at the creative internal processes--both cognitive and psychological--that successful mediators and other conflict resolvers draw upon.