Measure What Matters To Customers
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Language: en
Pages: 210
Pages: 210
Type: BOOK - Published: 2007-01-29 - Publisher: John Wiley & Sons
Measure What Matters to Customers reveals how to capitalize on Key Predictive Indicators (KPIs), the innovative measures that define the success of your enterpr
Language: en
Pages: 322
Pages: 322
Type: BOOK - Published: 2018-04-24 - Publisher: Penguin
#1 New York Times Bestseller Legendary venture capitalist John Doerr reveals how the goal-setting system of Objectives and Key Results (OKRs) has helped tech gi
Language: en
Pages: 56
Pages: 56
Type: BOOK - Published: 2011-02-14 - Publisher: John Wiley & Sons
In an online and social media world, measurement is the key to success If you can measure your key business relationships, you can improve them. Even though rel
Language: en
Pages: 254
Pages: 254
Type: BOOK - Published: 2021-04-15 - Publisher:
"Radical Focus is a must-read for anyone who wants to accomplish out-sized results. Christina does a great job showing both the why and the how of OKRs. Avoid t
Language: en
Pages: 160
Pages: 160
Type: BOOK - Published: 2017-07-05 - Publisher: Routledge
Customer satisfaction and loyalty are key differentiators between the better and poorer performing businesses in most markets. Satisfaction drives loyalty and l