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Why do people turn to personal connections to get things done? Exploring the role of favors in social welfare systems in postwar, postsocialist Bosnia and Herzegovina, this volume provides a new theoretical angle on links between ambiguity and power. It demonstrates that favors were not an instrumental tactic of survival, nor a way to reproduce oneself as a moral person. Instead, favors enabled the insertion of personal compassion into the heart of the organization of welfare. Managing Ambiguity follows how neoliberal insistence on local community, flexibility, and self-responsibility was translated into clientelist modes of relating and back, and how this fostered a specific mode of power.
Why do people turn to personal connections to get things done? Exploring the role of favors in social welfare systems in postwar, postsocialist Bosnia and Herze
A thought-provoking guide to help you lean in to the discomfort of the unknown to turn creative opportunities into intentional design, from Stanford University'
This book uses the case of the National Health Service to examine the management of ambiguity and change. Studies of the implementation of the Griffiths Report
Academics from a number of disciplines, and several practicing executives, discuss how managers can make effective strategic decisions amidst the uncertainties
This new work shows that a key factor for great leadership is the ability to recognize, explore and profit from ambiguous situations. Drawing upon his own resea