ITIL Lifecycle Essentials

ITIL Lifecycle Essentials
Author: Claire Agutter
Publisher: IT Governance Publishing
Total Pages: 375
Release: 2013-03-28
Genre: Business & Economics
ISBN: 1849284180


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Gives ITIL Foundation candidates a comprehensive overview of the key elements, concepts and terminology used in the ITIL service lifecycle.


ITIL Lifecycle Essentials
Language: en
Pages: 375
Authors: Claire Agutter
Categories: Business & Economics
Type: BOOK - Published: 2013-03-28 - Publisher: IT Governance Publishing

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Gives ITIL Foundation candidates a comprehensive overview of the key elements, concepts and terminology used in the ITIL service lifecycle.
The Official Introduction to the ITIL Service Lifecycle
Language: en
Pages: 256
Authors: OGC - Office of Government Commerce
Categories: Business & Economics
Type: BOOK - Published: 2007-05-30 - Publisher: The Stationery Office

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ITIL was created by the UK government in the 1980s as an efficiency-improving initiative. This text gives an essential guide to the overall structure of ITIL an
Introduction to the ITIL Service Lifecycle
Language: en
Pages: 262
Authors: Anthony T. Orr
Categories: Computer industry
Type: BOOK - Published: 2011 - Publisher:

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This official introduction is a gateway to ITIL. It explains the basic concept of IT Service Management (ITSM) and the place of ITIL, introducing the new lifecy
ITIL Service Strategy
Language: en
Pages: 483
Authors: Great Britain. Cabinet Office
Categories: Business & Economics
Type: BOOK - Published: 2011 - Publisher: Stationery Office/Tso

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This volume provides updated guidance on how to design, develop and implement service management both as an organisational capability and a strategic asset. It
ITIL Intermediate Certification Companion Study Guide
Language: en
Pages: 1272
Authors: Helen Morris
Categories: Computers
Type: BOOK - Published: 2016-04-18 - Publisher: John Wiley & Sons

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Complete, detailed preparation for the Intermediate ITIL Service Lifecycle exams ITIL Intermediate Certification Companion Study Guide is the ultimate supportin