Improving Public Service Delivery
Language: en
Pages: 108

Improving Public Service Delivery

Authors: Peter C. Humphreys
Categories: Administrative agencies
Type: BOOK - Published: 1998 - Publisher: Institute of Public Administration

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Handbook of Research on Global Challenges for Improving Public Services and Government Operations
Language: en
Pages: 622

Handbook of Research on Global Challenges for Improving Public Services and Government Operations

Authors: Babao?lu, Cenay
Categories: Political Science
Type: BOOK - Published: 2020-11-20 - Publisher: IGI Global

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As the field of public administration has been changing due to globalization, government reforms, and increasing governance practices within intergovernmental n
Improving Public Management
Language: en
Pages: 266

Improving Public Management

Authors: Dr Les Metcalfe
Categories:
Type: BOOK - Published: 1990-12-18 - Publisher: SAGE

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Now in paperback in an Enlarged Edition, this volume explores the lessons of one of the most comprehensive attempts to improve public management. Metcalfe and R
Public Services Delivery
Language: en
Pages: 276

Public Services Delivery

Authors: World Bank
Categories: Business & Economics
Type: BOOK - Published: 2005 - Publisher: World Bank Publications

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This publication sets out a framework for analysing the performance of governments in developing countries, looking at the government as a whole and at local an
Providing Quality in the Public Sector
Language: en
Pages: 324

Providing Quality in the Public Sector

Authors: Lucy Gaster
Categories: Political Science
Type: BOOK - Published: 2003 - Publisher: Public Policy and Management

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This book argues that if public services are to be 'reformed' or 'improved', achieving the best possible quality of service is essential. It starts from the pre