How To Manage The It Help Desk
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Language: en
Pages: 373
Pages: 373
Type: BOOK - Published: 2012-07-26 - Publisher: Routledge
Are you overworked, unappreciated and under-resourced? This book understands you, and provides years and years of User Support experience packed into one volume
Language: en
Pages: 450
Pages: 450
Type: BOOK - Published: 2014-10-27 - Publisher: Pearson IT Certification
All of today’s help desk support skills, in one easy-to-understand book The perfect beginner’s guide: No help desk or support experience necessary Covers bo
Language: en
Pages: 102
Pages: 102
Type: BOOK - Published: 2020-09-15 - Publisher: IT Governance Ltd
The Service Desk Handbook - A guide to service desk implementation, management and support provides operational guidance for implementing, managing and supporti
Language: en
Pages: 271
Pages: 271
Type: BOOK - Published: 2016-06-01 - Publisher: Rothstein Publishing
This volume came about as a result of the authors’ own practical experience in Help Desk operation and management and of hundreds of workshops the authors hav
Language: en
Pages: 0
Pages: 0
Type: BOOK - Published: 2003-09-17 - Publisher: McGraw-Hill/Irwin
This textbook is intended for students studying for AS degrees in computer information systems or information technology, or for secondary programs teaching voc
