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Most people think hotel employees are effortlessly cheerful, naturally helpful, and genuinely like their work. Most people are wrong. Find out what really goes on in the world of hospitality with this hilarious book full of funny and absurd stories, anecdotes told in dialogue, factoids, and hoax pop quizzes by two veteran concierges who paid their way while working at a combined 50 hotels in and around Times Square. They are very pleased to help you learn: · The Truth About Bed Bugs · The Mythology of “Loyalty Programs” · The 411 on Hotel Residents · And so much more Filled with photographs and infographics, How May We Hate You? is both romp and commentary on the hospitality industry and life behind the nametag.
Most people think hotel employees are effortlessly cheerful, naturally helpful, and genuinely like their work. Most people are wrong. Find out what really goes
The revised and expanded third edition of the bestselling guide to understanding borderline personality disorder—with advice for communicating with and helpin
I hate you, Fuller James. I hate your floppy hair and your lopsided grin and those laughing blue eyes that always seem to be laughing at me. I hate that you’r
Read the book that inspired the movie! Sixteen-year-old Starr lives in two worlds: the poor neighbourhood where she was born and raised and her posh high school
Ever heard of keeping your friends close and your enemies closer? That's exactly what Ally Lockwood has to do when the hottest guy at Fairview High, and her swo
