FBI Computers

FBI Computers
Author: United States. Congress. Senate. Committee on the Judiciary. Subcommittee on Administrative Oversight and the Courts
Publisher:
Total Pages: 56
Release: 2003
Genre: Computers
ISBN:


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FBI Computers
Language: en
Pages: 56
Authors: United States. Congress. Senate. Committee on the Judiciary. Subcommittee on Administrative Oversight and the Courts
Categories: Computers
Type: BOOK - Published: 2003 - Publisher:

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Effective Help Desk Ticket Categories
Language: en
Pages: 138
Authors: Wayne Schlicht
Categories:
Type: BOOK - Published: 2019-08-27 - Publisher:

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Want to lower support ticket cost, improve first contact resolution (FCR), and improve reporting? If you said yes, then Effective Help Desk Ticket Categories is
RT Essentials
Language: en
Pages: 216
Authors: Jesse Vincent
Categories: Computers
Type: BOOK - Published: 2005-08-18 - Publisher: "O'Reilly Media, Inc."

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What is ticketing?; Installation; Getting started; Command-line interface; Administrative tasks; Scrips; Example configurations; Architecture; API; Development
Network World
Language: en
Pages: 68
Authors:
Categories:
Type: BOOK - Published: 1995-10-02 - Publisher:

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For more than 20 years, Network World has been the premier provider of information, intelligence and insight for network and IT executives responsible for the d
A Guide to Customer Service Skills for the Help Desk Professional
Language: en
Pages: 408
Authors: Donna Knapp
Categories: Business & Economics
Type: BOOK - Published: 2004-11 - Publisher: Course Technology

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This detailed look at the "soft" skills needed to succeed as help desk professional will provide students with proven customer support techniques for the workpl