Defensive Communications
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Language: en
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Type: BOOK - Published: 2016-07 - Publisher: Createspace Independent Publishing Platform
Defensive Communications is written for the beginner through the intermediate bridge skill level that wants to learn how to communicate and think like the pros
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Whether we are dealing with a rude clerk, our child saying, "That's not fair ," our spouse ignoring us, or an uncooperative co-worker, in our struggle to respon
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Pages: 373
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Reviews the fundamentals of nondefensive communication, which stresses retaining internal control in situations when external control is vested in someone else
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: Introduction -- Rhetorical agendas : a new framework for Senate representation -- Communicating Congressional priorities in the digital age -- "Short, not-so-
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Despite the increase of high-profile hacks, record-breaking data leaks, and ransomware attacks, many organizations don’t have the budget to establish or outso
