Customer Service in Ireland

Customer Service in Ireland
Author: Suzanne Twomey
Publisher: Gill & MacMillan
Total Pages: 288
Release: 2007
Genre: Customer relations
ISBN: 9780717142637


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Demystifies the underlying concepts of Customer Service and presents them within an Irish context. Presenting a case study on Sunworld's customer care plan, this book is written for students studying Customer Service at FETAC Levels 5 and 6.


Customer Service in Ireland
Language: en
Pages: 304
Authors: Suzanne Twomey
Categories: Customer relations
Type: BOOK - Published: 2012-02-17 - Publisher: Gill Education

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Updated edition of this popular text introducing the fundamental principles and concepts of customer service and presenting them in an Irish context. New to thi
A Study of Customer Service Operations in Irish Companies
Language: en
Pages:
Authors: William F. Rafter
Categories:
Type: BOOK - Published: 1987 - Publisher:

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Bare Knuckle Customer Service
Language: en
Pages: 172
Authors: Simon Hazeldine
Categories: Business & Economics
Type: BOOK - Published: 2008-08 - Publisher: Cabal Group Limited

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Drawing on their own hard-won experience and modeling the best customer service principles today, Hazeldine and Norton strip customer service back to the bone t
EBK: Services Marketing: Integrating Customer Service Across the Firm 4e
Language: en
Pages: 539
Authors: Alan Wilson
Categories: Business & Economics
Type: BOOK - Published: 2020-10-07 - Publisher: McGraw Hill

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Successful businesses recognize that the development of strong customer relationships through quality service (and services) as well as implementing service str
The Ultimate Online Customer Service Guide
Language: en
Pages: 204
Authors: Marsha Collier
Categories: Business & Economics
Type: BOOK - Published: 2010-12-15 - Publisher: John Wiley & Sons

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Make your online customers happy—and create new ones—with this winning guide Social media gives you an unparalleled vehicle for connecting and engaging with