Comdex Call Center Training Course Kit With Cd
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Comdex Call Center Training Course Kit (With Cd)
Author | : Vikas Gupta |
Publisher | : Dreamtech Press |
Total Pages | : 382 |
Release | : 2003-05-12 |
Genre | : |
ISBN | : 9788177223453 |
Download Comdex Call Center Training Course Kit (With Cd) Book in PDF, Epub and Kindle
Comdex Call Centre Training Kit is a revolutionary 3-stage self learning system that covers the contents in sessions to give the readers a comprehensive exposure to the world of Call Centers. These sessions help to initiate call center skills and further sharpen the acquired skills for becoming a seasoned call center executive. The book contains a CD running an Accent Training Software. Such an approach aids in finding any possible mismatch of acquired and desired skills. It helps to practice hard on those areas.