Building A Successful Customer Service Culture
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Building a Successful Customer-service Culture
| Author | : Maxine Melling |
| Publisher | : Facet Publishing |
| Total Pages | : 232 |
| Release | : 2002 |
| Genre | : Business & Economics |
| ISBN | : |
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Focusing on hybrid library and information services this management guide takes a practical and strategic approach to developing a customer-service culture in both the physical and virtual library environment.
