Biff At Work Your Guide To Difficult Workplace Communication
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Biff
| Author | : Bill Eddy |
| Publisher | : Unhooked Books |
| Total Pages | : 158 |
| Release | : 2011-05 |
| Genre | : Business & Economics |
| ISBN | : 1936268353 |
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This little book gives more than 20 examples of BIFF responses--brief, informative, friendly, and firm--for all areas of life, plus additional tips to help readers deal with high-conflict people anywhere. 158 pp.
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Provides answers for keeping everyday problems in the workplace, family or neighborhood from becoming "high-conflict" disputes.
