Analysis Of 9 1 1 Call Processing Times For Emergency Medical Services
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Analysis of 9-1-1 Call Processing Times for Emergency Medical Services
Author | : John V. Kinsley |
Publisher | : |
Total Pages | : 65 |
Release | : 2009 |
Genre | : |
ISBN | : |
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Failure to meet call processing time standards led to the failure to meet total ALS response standards for 14% of ALS events. While some NCR jurisdictions do not measure call processing times, those that did were up to 3 times faster than MCFRS. It was recommended that MCFRS begin measuring call processing against the NFPA standards, conduct a workflow mapping and analysis of the call taking process, reevaluate the use of the MPDS product, plan for a new CAD, and reevaluate the EMS deployment strategy.
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