Advances In Service Science
Download and Read Advances In Service Science full books in PDF, ePUB, and Kindle. Read online free Advances In Service Science ebook anywhere anytime directly on your device. We cannot guarantee that every ebooks is available!
Advances in Service Science
Author | : Hui Yang |
Publisher | : Springer |
Total Pages | : 293 |
Release | : 2018-12-28 |
Genre | : Business & Economics |
ISBN | : 3030047261 |
Download Advances in Service Science Book in PDF, Epub and Kindle
This volume offers the state-of-the-art research and developments in service science and related research, education and practice areas. It showcases emerging technology and applications in fields including healthcare, information technology, transportation, sports, logistics, and public services. Regardless of size and service, a service organization is a service system. Because of the socio-technical nature of a service system, a systems approach must be adopted to design, develop, and deliver services, aimed at meeting end users' both utilitarian and socio-psychological needs. Effective understanding of service and service systems often requires combining multiple methods to consider how interactions of people, technology, organizations, and information create value under various conditions. The papers in this volume highlight ways to approach such technical challenges in service science and are based on submissions from the 2018 INFORMS International Conference on Service Science.
Advances in Service Science Related Books
Pages: 293
Pages: 845
Pages: 403
Pages: 474
Pages: 300