Winning at Social Customer Care

Winning at Social Customer Care
Author: Dan Gingiss
Publisher: Createspace Independent Publishing Platform
Total Pages: 0
Release: 2017-03-08
Genre: Internet advertising
ISBN: 9781542732383


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"Social media has changed customer service forever by shifting power from brands to consumers, requiring a different way of thinking about the customer experience. This book teaches you how top brands are "winning" at customer service in social media, and provides the tools to do the same at your company."--


Winning at Social Customer Care
Language: en
Pages: 0
Authors: Dan Gingiss
Categories: Internet advertising
Type: BOOK - Published: 2017-03-08 - Publisher: Createspace Independent Publishing Platform

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"Social media has changed customer service forever by shifting power from brands to consumers, requiring a different way of thinking about the customer experien
Win the Customer
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Pages: 251
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Categories: Business & Economics
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Your prices can be beat. Your product can be improved upon. Your service is provided by others. But one key aspect about your company that cannot be duplicated
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Pages: 459
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Type: BOOK - Published: 2024-02-12 - Publisher: Rowman & Littlefield

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The fourth edition of Social Media Strategy is an essential step-by-step blueprint for innovating change, supporting traditional marketing, advertising, and PR
Youtility
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Pages: 242
Authors: Jay Baer
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Type: BOOK - Published: 2013-06-27 - Publisher: Penguin

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The difference between helping and selling is just two letters If you're wondering how to make your products seem more exciting online, you're asking the wrong
Uncommon Service
Language: en
Pages: 262
Authors: Frances X. Frei
Categories: Customer relations
Type: BOOK - Published: 2012 - Publisher: Harvard Business Press

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Offers an organizational design model for service organizations, covering such topics as funding mechanisms, employee management systems, and customer managemen