Who Stole My Customer
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Who Stole My Customer??
Author | : Harvey Thompson |
Publisher | : Financial Times/Prentice Hall |
Total Pages | : 0 |
Release | : 2004 |
Genre | : Consumer satisfaction |
ISBN | : 9780131453562 |
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This start-to-finish program for addressing the #1 business challenge offers unique and powerful insights into the world of acquiring and retaining customers. Thompson presents a complete guide to planning and implementing customer loyalty processes that really work because they are built around what customers really want.
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