Understanding and Working with Difficult People

Understanding and Working with Difficult People
Author: Joseph E. Koob
Publisher: Difficultpeople.org
Total Pages: 204
Release: 2008-05
Genre: Self-Help
ISBN: 9780741446848


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This book is a practical introduction to dealing with difficult people. The focus is on understanding how you interact with difficult people, what makes them tick, and the skills you use to change these encounters for the better.