Transportation Supervisor
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Changing Roles and Practices of Bus Field Supervisors
Author | : Gayland K. Moffat |
Publisher | : Transportation Research Board |
Total Pages | : 56 |
Release | : 1996 |
Genre | : Bus industry |
ISBN | : 9780309058704 |
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Addresses the roles and responsibilities of bus field supervisors, including emerging concerns about how to improve the relationship between supervisors and bus operators, while placing supervisors in a more positive role; how to obtain a greater return from employee productivity with tightening budgets and declining ridership; and how to improve customer service.