The Virtual Reference Handbook
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The Virtual Reference Handbook
Author | : Diane Kaye Kovacs |
Publisher | : |
Total Pages | : 156 |
Release | : 2007 |
Genre | : Language Arts & Disciplines |
ISBN | : |
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Rebecca Brumley provides this book with CD-Rom with solutions, new ideas for service in your library, and comparisons to measure your policies against.
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Chapter One, Reference: The First One Hundred Years ; Chapter Two, Getting Started: Designing Virtual Reference Systems ; Chapter Three, Managing Virtual Refere