The Service Desk Handbook

The Service Desk Handbook
Author: Sanjay Nair
Publisher: Itgp
Total Pages: 116
Release: 2020-09-15
Genre:
ISBN: 9781787782358


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The Service Desk Handbook - A guide to service desk implementation, management and support provides operational guidance for implementing, managing and supporting service desks in the enterprise. It will help service desk teams in adopting ITIL(R) to accomplish their tasks while making the necessary adaptations as per their organisation's needs.


The Service Desk Handbook
Language: en
Pages: 116
Authors: Sanjay Nair
Categories:
Type: BOOK - Published: 2020-09-15 - Publisher: Itgp

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The Service Desk Handbook - A guide to service desk implementation, management and support provides operational guidance for implementing, managing and supporti
The Service Desk Handbook – A guide to service desk implementation, management and support
Language: en
Pages: 102
Authors: Sanjay Nair
Categories: Computers
Type: BOOK - Published: 2020-09-15 - Publisher: IT Governance Ltd

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The Service Desk Handbook - A guide to service desk implementation, management and support provides operational guidance for implementing, managing and supporti
A Guide to Service Desk Concepts
Language: en
Pages: 0
Authors: Donna Knapp
Categories: Computers
Type: BOOK - Published: 2013-02-21 - Publisher: Cengage Learning

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Translate technical expertise into an effective career in computer user support with the help of Knapp's A GUIDE TO SERVICE DESK CONCEPTS, 4E. This trusted, con
Service and Support Handbook
Language: en
Pages: 181
Authors:
Categories:
Type: BOOK - Published: 2002 - Publisher:

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IT Service Desk Manager Certification Handbook
Language: en
Pages: 263
Authors: Anand Vemula
Categories: Business & Economics
Type: BOOK - Published: - Publisher: Anand Vemula

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The "IT Service Desk Manager Certification Handbook" is an essential guide designed to equip aspiring and current IT service desk managers with the knowledge an