The Managers Guide To Preventing A Hostile Work Environment

The First Book to Explain How Managers Can Prevent Hostile Work Environment Accusations Corporation after corporation has seen seemingly harmless misunderstandings and "jokes" between employees mushroom into headline-making incidents, multimillion-dollar courtroom judgments­­and unrelenting PR disasters. The Manager's Guide to Preventing a Hostile Work Environment explains how to stop such problems before they begin. The first book to look at the legal threat of "Hostile Work Environment" claims from the manager's viewpoint, it provides proactive techniques and behaviors to: • •Spot employees that may unknowingly be creating a hostile work environment •Intervene while a problem is still manageable­­and before legal action is threatened •Apply a seven-step process to resolve perceptions of harassment or unfair treatment based on sex, race, disability, religion, and age. Managers play the most critical role in preventing hostile work environment harassment but are generally given little or no training. The Manager's Guide to Preventing a Hostile Work Environment shows managers and supervisors how to recognize and address inappropriate or insensitive behavioral problems in the workplace, before they lead to high-cost lawsuits and incalculable costs in the court of public opinion.