The Language Of Service Encounters
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The Language of Service Encounters
| Author | : J. César Félix-Brasdefer |
| Publisher | : Cambridge University Press |
| Total Pages | : 295 |
| Release | : 2015-04-30 |
| Genre | : Language Arts & Disciplines |
| ISBN | : 1107035821 |
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A comprehensive account of face-to-face interactions in commercial and non-commercial service encounter settings.
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