The Iso 9000 Book
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In Pursuit of Quality
Author | : John Seddon |
Publisher | : Oak Tree Press (Ireland) |
Total Pages | : 224 |
Release | : 1997 |
Genre | : Business & Economics |
ISBN | : |
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Details problems found by firms trying to implement ISO 9000: bureaucracy, unwieldy controls, erroneous management systems; the means has become more important than the end.