The Decision Intelligence Handbook

Decision intelligence is one of the top strategic technology trends for 2022. According to Gartner, more than a third of today's large organizations are expected to be practicing the discipline by 2023. But despite the growing consensus that decision intelligence offers great value to decision-makers, there's been little practical hands-on guidance on how to implement it. With this book, Lorien Pratt and Nadine Malcolm from Quantellia offer a practical methodology for understanding an action-to-outcome decision. The methodology includes a set of business processes for finding data that drives the decision, presenting data in a way that's useful for decision-makers, and showing decision-makers how to monitor and tailor the decision over time. This handbook addresses three problems that are ubiquitous in data-driven decision-making: How can decision-makers identify the data they need to support their decisions? How can you use data assets available to support a decision to show how a decision's outcomes depend on the actions taken by the decision-maker? How can decision-makers assess their decisions and improve organizational decision-making over time?