The Control Theory Manager
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The Control Theory Manager
Author | : William Glasser, M.D. |
Publisher | : Harper Collins |
Total Pages | : 148 |
Release | : 2010-11-16 |
Genre | : Business & Economics |
ISBN | : 0062031074 |
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Combining the control theory of William Glasser with the wisdom of W. Edwards Deming, this indispensable management resource explains both what quality is and what lead-managers need to do to achieve it.
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