The Basics Of Interpersonal Communication

Focusing on skills students can use to effect positive change in their lives, this textbook for a first communication course describes different listening styles and the principles of verbal and nonverbal communication, identifies the characteristics of healthy personal relationships and intercultural communication, and demonstrates the five stages of conversation and the three stages of interpersonal conflict. Annotation : 2004 Book News, Inc., Portland, OR (booknews.com).