The Art of Client Service
Language: en
Pages: 191
Authors: Robert Solomon
Categories: Business & Economics
Type: BOOK - Published: 2016-03-17 - Publisher: John Wiley & Sons

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A practical guide for providing exceptional client service Most advertising and marketing people would claim great client service is an elusive, ephemeral pursu
The Art of Client Service
Language: en
Pages: 295
Authors: Robert Solomon
Categories: Business & Economics
Type: BOOK - Published: 2016-04-04 - Publisher: John Wiley & Sons

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A practical guide for providing exceptional client service Most advertising and marketing people would claim great client service is an elusive, ephemeral pursu
Be Our Guest
Language: en
Pages: 212
Authors: Disney Institute
Categories: Business & Economics
Type: BOOK - Published: 2003-06 - Publisher:

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Foreword by Michael D. Eisner. All organisations drive towards the same goal - how best to serve their customers. Walt Disney World has always enjoyed a reputat
Exceptional Service, Exceptional Profit
Language: en
Pages: 190
Authors: Leonardo Inghilleri
Categories: Business & Economics
Type: BOOK - Published: 2010-04-14 - Publisher: AMACOM

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What if you could protect your business against competitive inroads, once and for all? Customer service experts Leonardo Inghilleri and Micah Solomon's anticipa
Frenemies
Language: en
Pages: 386
Authors: Ken Auletta
Categories: Social Science
Type: BOOK - Published: 2019-06-04 - Publisher: Penguin

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An intimate and profound reckoning with the changes buffeting the $2 trillion global advertising and marketing business from the perspective of its most powerfu