The 10 Golden Rules Of Customer Service
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The 10 Golden Rules of Customer Service
Author | : Todd Duncan |
Publisher | : Ignite Reads |
Total Pages | : 0 |
Release | : 2019-03-15 |
Genre | : Business & Economics |
ISBN | : 9781492679530 |
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"The 10 Golden Rules of Customer Service (formally titled The $6,000 Egg) represents the costly mistake of removing customer satisfaction from the bottom line. Through the story of a $6,000 Egg, Deb Duncan and Todd Duncan reveal that even the smallest interactions have the power to create lifelong patrons, or on the flipside, alienate once-devoted customers"--Description from publisher website
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