Ten Steps to ITSM Success

Ten Steps to ITSM Success
Author: Angelo Esposito
Publisher: IT Governance Publishing
Total Pages: 255
Release: 2013-02-07
Genre: Business & Economics
ISBN: 1849284571


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Guides the reader through an ITSM transformation journey based on the authors’ real-world experiences, in a ten-step approach.


Ten Steps to ITSM Success
Language: en
Pages: 255
Authors: Angelo Esposito
Categories: Business & Economics
Type: BOOK - Published: 2013-02-07 - Publisher: IT Governance Publishing

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Guides the reader through an ITSM transformation journey based on the authors’ real-world experiences, in a ten-step approach.
ITIL Foundation Essentials ITIL 4 Edition - The ultimate revision guide, second edition
Language: en
Pages: 79
Authors: Claire Agutter
Categories: Computers
Type: BOOK - Published: 2020-04-14 - Publisher: IT Governance Publishing Ltd

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ITIL® Foundation Essentials ITIL 4 Edition is the ultimate revision guide for candidates preparing for the ITIL 4 Foundation exam. It is fully aligned with the
Implementing Effective IT Governance and IT Management
Language: en
Pages: 445
Authors: Gad Selig
Categories: Architecture
Type: BOOK - Published: 2015-02-01 - Publisher: Van Haren

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This book is a revised edition of the best selling title Implementing IT Governance (ISBN 978 90 8753 119 5).For trainers free additional material of this book
The ITSM Process Design Guide
Language: en
Pages: 257
Authors: Donna Knapp
Categories: Business & Economics
Type: BOOK - Published: 2010-08-15 - Publisher: J. Ross Publishing

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The ITSM Process Design Guide: Developing, Rengineering and Improving IT Service Management closes the knowledge gap by providing detailed guidance on assessing
An Education in Service Management - A guide to building a successful service management career and delivering organisational successAn Education in Service Management - A guide to building a successful service management career and delivering organisational success
Language: en
Pages: 265
Authors: David Barrow
Categories: Business & Economics
Type: BOOK - Published: 2023-12-11 - Publisher: IT Governance Ltd

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An Education in Service Management – A guide to building a successful service management career and delivering organisational success IT is a business-critica