Success After Service
Language: en
Pages: 265
Authors: Lida Citroën
Categories: Business & Economics
Type: BOOK - Published: 2020-10-03 - Publisher: Kogan Page Publishers

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WINNER: Independent Press Awards 2021 - Career Figuring out your next move after transitioning out of the military should start before your last day. Prepare yo
Service Success! Lessons From a Leader on How to Turn Around a Service Business
Language: en
Pages: 278
Authors: Daniel I. Kaplan
Categories: Business & Economics
Type: BOOK - Published: 1994-03-22 - Publisher: John Wiley & Sons

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Packed with practical ideas and strategies for service managers, this candid case study demonstrates how to improve performance and profitability in any service
Business Success Through Service Excellence
Language: en
Pages: 212
Authors: Moira Clark
Categories: Business & Economics
Type: BOOK - Published: 2007-03-30 - Publisher: Routledge

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The text is aimed at CEOs and all executive management, however the scope of the material will engage the entire organization. The authors identify the key ingr
Customer Service
Language: en
Pages: 544
Authors: Robert W. Lucas
Categories: Customer services
Type: BOOK - Published: 2009 - Publisher:

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"Customer Service, 4/e" by Lucas features how-to topics for the customer service professional. It covers the concepts and skills needed for success in business
Customer Service Skills for Success
Language: en
Pages: 0
Authors: Robert W. Lucas
Categories: Business & Economics
Type: BOOK - Published: 2014-02-03 - Publisher: McGraw-Hill Education

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Recipient of the 2017 Textbook & Academic Authors Association's Textbook Excellence Award, Customer Service Skills for Success by Robert W. Lucas is the top-sel