Service Science, Management and Engineering

Service Science, Management and Engineering
Author: Bill Hefley
Publisher: Springer Science & Business Media
Total Pages: 388
Release: 2008-01-08
Genre: Business & Economics
ISBN: 0387765786


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Papers in this unique volume were developed from the 2006 conference hosted by IBM, Service Science, Management, and Engineering (SSME) — Education for the 21st Century. The book incorporates a variety of perspectives, informed by an international background in SSME experience and education, including management, business, social science, computer science and engineering. Readers will derive an understanding of education needs and program offerings in SSME.


Service Science, Management and Engineering
Language: en
Pages: 388
Authors: Bill Hefley
Categories: Business & Economics
Type: BOOK - Published: 2008-01-08 - Publisher: Springer Science & Business Media

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Papers in this unique volume were developed from the 2006 conference hosted by IBM, Service Science, Management, and Engineering (SSME) — Education for the 21
Service Science
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A comprehensive treatment on the use of quantitative modeling for decision making and best practices in the service industries Making up a significant part of t
Service Science
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Categories: Technology & Engineering
Type: BOOK - Published: 2014-07-03 - Publisher: John Wiley & Sons

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Features coverage of the service systems lifecycle, including service marketing, engineering, delivery, quality control, management, and sustainment Featuring a
Introduction to Service Engineering
Language: en
Pages: 672
Authors: Waldemar Karwowski
Categories: Technology & Engineering
Type: BOOK - Published: 2010-01-12 - Publisher: John Wiley & Sons

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What you need to know to engineer the global service economy. As customers and service providers create new value through globally interconnected service enterp
Advances in Service Science
Language: en
Pages: 293
Authors: Hui Yang
Categories: Business & Economics
Type: BOOK - Published: 2018-12-28 - Publisher: Springer

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This volume offers the state-of-the-art research and developments in service science and related research, education and practice areas. It showcases emerging t