Service Advising And Management
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Service Advising and Management
| Author | : Gary LaRosa |
| Publisher | : Jones & Bartlett Learning |
| Total Pages | : 221 |
| Release | : 2019-01-17 |
| Genre | : Transportation |
| ISBN | : 1284145840 |
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In 'Service Advising and Management', students gain the communication, customer service, and automotive knowledge they need to balance competing demands from customers, technicians, and shop management to become successful service advisors.
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