Quality Management Demystified
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Quality Management Demystified
Author | : Sid Kemp |
Publisher | : McGraw Hill Professional |
Total Pages | : 383 |
Release | : 2005-12-30 |
Genre | : Business & Economics |
ISBN | : 0071483055 |
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This handy guide provides the basic terms, concepts, and tools for defining, measuring, and managing quality.
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In Quality Management Demystified, top consultant Sid Kemp gives you a practical, up-to-date guide to the basic terms, concepts, and tools for defining, measuri