Quality In The Public Sector
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The Politics of Quality in the Public Sector
| Author | : Ian Kirkpatrick |
| Publisher | : |
| Total Pages | : 312 |
| Release | : 1995 |
| Genre | : Business & Economics |
| ISBN | : |
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In recent years there has been a growth of quality-orientated management projects within public sector organizations. This volume examines the reasons behind their development, the changes which have been brought about, and the tensions and contradictions which have arisen as a result.
The Politics of Quality in the Public Sector Related Books
Language: en
Pages: 312
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Type: BOOK - Published: 1995 - Publisher:
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Total Quality Management (TQM) is a set of concepts, tools and applications which has been so successful in manufacturing industry that we are now witnessing ex
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Type: BOOK - Published: 2003 - Publisher: Public Policy and Management
This book argues that if public services are to be 'reformed' or 'improved', achieving the best possible quality of service is essential. It starts from the pre
Language: en
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Type: BOOK - Published: 2007 - Publisher: Oxford University Press, USA
The public sector continues to play a strategic role across the world and in the last thirty years there have been major shifts in approaches to its management.
