Providing Quality in the Public Sector
Language: en
Pages: 324

Providing Quality in the Public Sector

Authors: Lucy Gaster
Categories: Political Science
Type: BOOK - Published: 2003 - Publisher: Public Policy and Management

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This book argues that if public services are to be 'reformed' or 'improved', achieving the best possible quality of service is essential. It starts from the pre
The Politics of Quality in the Public Sector
Language: en
Pages: 312

The Politics of Quality in the Public Sector

Authors: Ian Kirkpatrick
Categories: Business & Economics
Type: BOOK - Published: 1995 - Publisher:

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In recent years there has been a growth of quality-orientated management projects within public sector organizations. This volume examines the reasons behind th
Total Quality Management in the Public Sector
Language: en
Pages: 232

Total Quality Management in the Public Sector

Authors: Colin Morgan
Categories: Business & Economics
Type: BOOK - Published: 1994 - Publisher: McGraw-Hill International

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For public-sector managers, explains how to apply the concepts and tools of total quality management to providing government, health, and education. Outlines th
Quality in the Public Sector
Language: en
Pages: 95

Quality in the Public Sector

Authors: Jennifer Bean
Categories: Business & Economics
Type: BOOK - Published: 2011-11-01 - Publisher: HB Publications

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This book is one of a series of books entitled Essential Skills for the Public Sector. It sets out ways in which those providing public sector services can clar
Public Productivity Through Quality and Strategic Management
Language: en
Pages: 290

Public Productivity Through Quality and Strategic Management

Authors: Arie Halachmi
Categories: Electronic books
Type: BOOK - Published: 1995 - Publisher: IOS Press

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The book deals with the complexity of several concepts, like the following example. Quality is by no means a simple or single concept: it can mean compliance wi