Process Improvement And Organizational Learning
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Process Improvement and Organizational Learning
Author | : Ned F. Kock |
Publisher | : IGI Global |
Total Pages | : 172 |
Release | : 1999-01-01 |
Genre | : Business & Economics |
ISBN | : 9781878289582 |
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Process improvement can itself be considerably improved by the use of information technology. Distributed and a synchronous group support systems, such as e-mail, computer conferencing and the World Wide Web are likely to play a major role in this improvement. Process Improvement and Organizational Learning: The Role of Collaboration Technologies analyzes the relationship between collaborative technologies, process improvement and organizational learning. It is based on the author's experiences in numerous process-focused organizational development projects where process improvement groups were aided by the support of collaborative technologies.