The Dynamics of Conflict Resolution

The Dynamics of Conflict Resolution
Author: Bernard Mayer
Publisher: John Wiley & Sons
Total Pages: 288
Release: 2010-09-23
Genre: Business & Economics
ISBN: 0470932465


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This empowering guide goes beyond observable techniques to offer a close look at the creative internal processes--both cognitive and psychological--that successful mediators and other conflict resolvers draw upon.