Organizing Itsm
Download and Read Organizing Itsm full books in PDF, ePUB, and Kindle. Read online free Organizing Itsm ebook anywhere anytime directly on your device. We cannot guarantee that every ebooks is available!
Organizing Itsm
Author | : Randy A. Steinberg |
Publisher | : Trafford Publishing |
Total Pages | : 216 |
Release | : 2015-08-07 |
Genre | : Computers |
ISBN | : 149076271X |
Download Organizing Itsm Book in PDF, Epub and Kindle
Organizational change for IT people! The first book of its kind written specifically for IT service management practitioners and executives. Most IT organizational structures are falling out of date with the shifts created by the introduction of new technologies, expanding services, pace of business change, and the overall trend of lifting IT up and out of the traditional data center and into the cloud. This is about transitioning the IT organization from engineering silos providing capabilities to valued IT services that deliver business value. IT organizations embarking on IT service management must address both cultural and structural barriers in a way that involves the whole enterprise if they are going to be successful. Readers of this book will find practical guidance for transitioning to the people and culture side of IT service management. It identifies pros and cons of different IT organizational models, how to deal with resistance, building a communications plan step-by-step, training considerations, and much more.
Organizing Itsm Related Books
Pages: 216
Pages: 257
Pages: 461
Pages: 459
Pages: 317