OECD e-Government Studies Rethinking e-Government Services User-Centred Approaches

OECD e-Government Studies Rethinking e-Government Services User-Centred Approaches
Author: OECD
Publisher: OECD Publishing
Total Pages: 242
Release: 2009-10-02
Genre:
ISBN: 9264059415
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Download OECD e-Government Studies Rethinking e-Government Services User-Centred Approaches Book in PDF, Epub and Kindle

The report gives a broad description of the shift in governments' focus on e-government development – from a government-centric to a user-centric approach. It gives a comprehensive overview of challenges to user take-up of e-government services in OECD countries and ways of improving them.


OECD e-Government Studies Rethinking e-Government Services User-Centred Approaches
Language: en
Pages: 242

OECD e-Government Studies Rethinking e-Government Services User-Centred Approaches

Authors: OECD
Categories:
Type: BOOK - Published: 2009-10-02 - Publisher: OECD Publishing

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The report gives a broad description of the shift in governments' focus on e-government development – from a government-centric to a user-centric approach. It
Rethinking E-Government Services
Language: en
Pages: 242

Rethinking E-Government Services

Authors: OECD. Publishing
Categories: Internet in public administration
Type: BOOK - Published: 2009 - Publisher:

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Expecting substantial savings and improved public services - a trend further accentuated by the financial and economic crisis beginning in 2008 - OECD countries
Rethinking E-government Services
Language: en
Pages: 239

Rethinking E-government Services

Authors: Christian Vergez
Categories:
Type: BOOK - Published: 2009 - Publisher:

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OECD E-Government Studies - Rethinking E-Government Services: User-Centred Approaches
Language: en
Pages:

OECD E-Government Studies - Rethinking E-Government Services: User-Centred Approaches

Authors:
Categories:
Type: BOOK - Published: - Publisher:

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OECD e-Government Studies Denmark: Efficient e-Government for Smarter Public Service Delivery
Language: en
Pages: 304

OECD e-Government Studies Denmark: Efficient e-Government for Smarter Public Service Delivery

Authors: OECD
Categories:
Type: BOOK - Published: 2010-12-07 - Publisher: OECD Publishing

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This review is the first to analyse e-government at the country level using a revised framework designed to capture the new challenges faced by countries today.