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Service Advisors in the Automotive industry create, arguably, more gross profit than any other employee in the dealership and receive the least amount of training. On top of that, they also have the most influence on customer retention and future new car purchases. The facts are, according to NADA, regular service customers are 17 times more likely to buy their next vehicle from their servicing dealership. And an increase in customer retention rates of just 5% improves dealership profits by 35%. Millionaire Service Advisor is a roadmap on how to do just that, focused on the caring and collecting of customers. Includes an 11 step process on how to implement our Circle of Trust System.
Service Advisors in the Automotive industry create, arguably, more gross profit than any other employee in the dealership and receive the least amount of traini
When your service department is struggling to reach its goals and management is breathing down your neck, who can you turn to for help? In The Irreplaceable Ser
The best financial advisors are well equipped to succeed regardless of market conditions. Based on interviews with fifteen top advisors, each doing several mill
Already have a home service business but just scraping by? Don't know how to grow because you can't possibly work any more hours? This book aims to change that
A compelling look at a new class of the affluent - the middle-class millionaires – whose attitudes and values are influencing and reshaping American life In t
