Measuring The Performance Of Human Service Programs
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Measuring the Performance of Human Service Programs
Author | : Lawrence L. Martin |
Publisher | : SAGE |
Total Pages | : 156 |
Release | : 1996 |
Genre | : Political Science |
ISBN | : 9780803971356 |
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The authors explain in detail how to measure and assess programs with special emphasis on the various types of outcome measures, including numeric accounts, standardized measures, level of functioning scales, and client satisfaction. As a special feature, the authors include a detailed case study with exercises to illustrate the book's concepts.
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