Managing Service Productivity
Download and Read Managing Service Productivity full books in PDF, ePUB, and Kindle. Read online free Managing Service Productivity ebook anywhere anytime directly on your device. We cannot guarantee that every ebooks is available!
Service Productivity Management
Author | : H. David Sherman |
Publisher | : Springer Science & Business Media |
Total Pages | : 344 |
Release | : 2006-09-10 |
Genre | : Business & Economics |
ISBN | : 0387332316 |
Download Service Productivity Management Book in PDF, Epub and Kindle
Here is an in-depth guide to the most powerful available benchmarking technique for improving service organization performance — Data Envelopment Analysis (DEA). The book outlines DEA as a benchmarking technique, identifies high cost service units, isolates specific changes for elevating performance to the best practice services level providing high quality service at low cost and most important, it guides the improvement process.
Service Productivity Management Related Books
Language: en
Pages: 344
Pages: 344
Type: BOOK - Published: 2006-09-10 - Publisher: Springer Science & Business Media
Here is an in-depth guide to the most powerful available benchmarking technique for improving service organization performance — Data Envelopment Analysis (DE
Language: en
Pages: 405
Pages: 405
Type: BOOK - Published: 2014-07-31 - Publisher: Springer
This volume describes how frontier efficiency methodologies such as Data Envelopment Analysis (DEA) and other techniques such as multi-criteria decision making
Language: en
Pages: 261
Pages: 261
Type: BOOK - Published: 2009-01-01 - Publisher: Edward Elgar Publishing
The question of how to measure and improve productivity in services has been a recurrent topic in political debates and in academic studies for several decades.
Language: en
Pages: 80
Pages: 80
Type: BOOK - Published: 2017 - Publisher: Ws Professional
Preface -- Introduction -- Integrating service quality and productivity strategies -- What is a service quality? -- Identifying and correcting service quality p
Language: en
Pages: 184
Pages: 184
Type: BOOK - Published: 2020-01-08 - Publisher: CRC Press
In companies that produce goods and services, productivity and efficiency improvements are a constant challenge. This book reviews the differences between produ