Leadership For Great Customer Service
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Leadership for Great Customer Service
| Author | : Thom A. Mayer |
| Publisher | : |
| Total Pages | : 148 |
| Release | : 2004 |
| Genre | : Medical |
| ISBN | : |
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Presents a humorous look at customer service written by practicing physicians and provides a blueprint for creating and sustaining a practical customer service program. Offers practical strategies for working with patients and uses numerous examples. Also includes scripts for situations commonly encountered in clinical practice.
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