Evaluating Reference Services

Evaluating Reference Services
Author: Jo Bell Whitlatch
Publisher: American Library Association
Total Pages: 236
Release: 2000-08
Genre: Language Arts & Disciplines
ISBN: 9780838907870


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With this handy new guidebook, reference luminary Jo Bell Whitlatch outlines practical methods for evaluating and delivering excellent reference service to the technology-savvy library user of today.


Evaluating Reference Services
Language: en
Pages: 236
Authors: Jo Bell Whitlatch
Categories: Language Arts & Disciplines
Type: BOOK - Published: 2000-08 - Publisher: American Library Association

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With this handy new guidebook, reference luminary Jo Bell Whitlatch outlines practical methods for evaluating and delivering excellent reference service to the
Instruction in Libraries and Information Centers
Language: en
Pages: 389
Authors: Laura Saunders
Categories: Academic libraries
Type: BOOK - Published: 2020 - Publisher:

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"This open access textbook offers a comprehensive introduction to instruction in all types of library and information settings. Designed for students in library
Diversity, Equity, and Inclusion in Action
Language: en
Pages: 209
Authors: Christine Bombaro
Categories: Language Arts & Disciplines
Type: BOOK - Published: 2020-10-27 - Publisher: American Library Association

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All too often, in a hurried attempt to “catch up,” diversity training can create division among staff or place undue burdens on a handful of employees. Inst
An Introduction to Reference Services in Academic Libraries
Language: en
Pages: 218
Authors: Elizabeth Connor
Categories: Education
Type: BOOK - Published: 2006 - Publisher: Routledge

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An Introduction to Reference Services in Academic Libraries is a comprehensive textbook that presents compelling case studies and thought-provoking essays that
Teaching Reference Today
Language: en
Pages: 371
Authors: Lisa A. Ellis
Categories: Language Arts & Disciplines
Type: BOOK - Published: 2016-06-09 - Publisher: Rowman & Littlefield

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Reference and Information Services, if it may still be referred to by this term, is an evolving outreach service in libraries. This is not only due to Google an