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Now in paperback in an Enlarged Edition, this volume explores the lessons of one of the most comprehensive attempts to improve public management. Metcalfe and Richards describe and assess Thatcher's Efficiency Strategy as an exercise in improving public management. They explain how the strategy has gone about improving administrative performance by increasing cost-consciousness in the use of resources and creating flexibility for managing change. They analyze major themes such as: decentralization, information systems and budgets as management tools, organization design, and the management of interdepartmental relations.
Now in paperback in an Enlarged Edition, this volume explores the lessons of one of the most comprehensive attempts to improve public management. Metcalfe and R
Public management involves leading, coordinating, and stimulating public agencies and programs to deliver excellent performance. Research and practice of public
This volume shows how public agencies can be made more efficient and humane, providing practical guidance to enhance both service quality and client satisfactio
How policymakers should guide, manage, and oversee public bureaucracies is a question that lies at the heart of contemporary debates about government and public
Explores public sector reform from a strategic management perspective. The authors whose work is presented in this book examine seven strategies for public mana
