Implementing Virtual Reference Services
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Implementing Virtual Reference Services
| Author | : Beth Thomsett-Scott |
| Publisher | : American Library Association |
| Total Pages | : 171 |
| Release | : 2013-02-07 |
| Genre | : Language Arts & Disciplines |
| ISBN | : 1555709516 |
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Social web technologies present an often confusing array of options for answering user reference questions. Applying 20 years’ experience as a reference librarian working through the development of virtual reference and the integration of new tools and technologies into the industry, Thomsett-Scott lays out how libraries are using vendor...
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