How to Manage the IT Help Desk
Language: en
Pages: 374
Authors: Noel Bruton
Categories: Business & Economics
Type: BOOK - Published: 2012-07-26 - Publisher: Routledge

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Are you overworked, unappreciated and under-resourced? This book understands you, and provides years and years of User Support experience packed into one volume
How to Manage the IT Help Desk
Language: en
Pages: 373
Authors: Noel Bruton
Categories: Business & Economics
Type: BOOK - Published: 2012-07-26 - Publisher: Routledge

GET EBOOK

Are you overworked, unappreciated and under-resourced? This book understands you, and provides years and years of User Support experience packed into one volume
How to Manage the I.T. Helpdesk
Language: en
Pages: 0
Authors: Noel Bruton
Categories: Customer services
Type: BOOK - Published: 1997 - Publisher: Butterworth-Heinemann

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Are you overworked, unappreciated and under-resourced? This book understands you, and provides years and years of User Support experience packed into one volume
Helpdesk Habits
Language: en
Pages: 187
Authors: Mark Copeman
Categories:
Type: BOOK - Published: 2019-01-08 - Publisher:

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Mark Copeman is a serial entrepreneur and was co-founder of Customer Thermometer, the customer satisfaction tool. He has spent two decades developing customer r
Running an Effective Help Desk
Language: en
Pages: 128
Authors: Barbara Czegel
Categories: Computers
Type: BOOK - Published: 1998-03-27 - Publisher: Wiley

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Helpdesk Management in Ihrer Firma - im Zeitalter der Intranets noch telefonbasiert? Wie Sie auf dem Gebiet der technischen Unterstützung der Angestellten auf